The disturbance in Eazybreak SMS-payments has been fixed on 10.5.2019 after 10.00. Due to the issue being resolved, a few of our customers have today received mobile vouchers they ordered earlier this week. We kindly ask everyone experiencing issues in Eazybreak-payments to contact our customer service.
Eazybreak celebrates its 10-year journey in 2019. When our service was launched at the end of 2010, it was technically and visually state of the art. Time has gone by and the expectations of our line of business and customers have changed which is why we will now renew our service’s user interface. Watch the video below for a short introduction.
Eazybreak and world’s leading employee benefits provider Sodexo Benefits & Rewards have entered a global license agreement concerning deployment and development of Eazybreak’s digital platform of employee benefits services.
The digital solution developed by Eazybreak is globally unique, because it’s really user-friendly and creates savings for every party of the employee benefits chain. Together with Eazybreak, we are going to accelerate driving operational excellence in the payment and administration of employee benefits outside Finland as wellFredrik Öhrn, Nordic CEO of Sodexo Benefits & Rewards Services
We are renewing our brand. You will see the changes in all our materials, in our website and in your Eazybreak account. The implementation will be done step by step. The changes can be seen already in the Eazybreak mobile voucher with our new logo. Otherwise the mobile voucher will remain the same.
The new logo is used in mobile devices (iOS/Android) using the latest Eazybreak application version 2.6. This version also includes a new feature, which enables the user to buy vouchers and pay the employee share, directly from the app, using web payment. This Eazyshare feature is used only, if the employee share is not deducted from the salary. Please see detailed information about this functionality from you private Eazybreak employee account.
The animation does not affect processing Eazybreak payment.
Older Android and iOS application versions or Windows application do not include the animated element.
A blue-and-white element moving back and forth is located under the payment code.
Eazybreak published a completely renewed Eazybreak application for iOS user in early February. Since then we have been working on developing a similar update for Android phones. The development is now finished and a completely new Eazybreak Android application is published during the next few days.
On the following Thursday, 5th of May 2016, Ascension Day is celebrated. Eazybreak customer service will be closed the whole day then.
From Friday 6th of May our customer service will be available normally, during weekdays between 8 am and 5 pm.
The opening hours of our customer service during Easter are the following:
- Mon 21.3. – thu 24.3. open normally 8.00-17.00
- Between Fri (Good Friday) 25.3. – Mon (2. Easter day) 28.3. closed
- Starting from Tue 29.3. we’ll be helping normally again during the hours 8.00-17.00
- A new layout and graphic design that is lighter and clearer.
- “Used” (Käytetty) button in the mobile voucher has been removed due to many misunderstandings.
- The order code tab has been removed.
- The new “Search” feature enables you to find locations with their name or order code. This is replacing the old order code tab.
Eazybreak text message order number will change on 19th february. Our old order number will be deactivated at the same time.
The new number for ordering Eazybreak mobile vouchers is 18171.
Order mobile vouchers from the number mentioned above in the future. The new order number works better for our customers whose mobile subscription has service numbers blocked. This way, we’re improving our service especially for those customers who don’t have a smartphone. Please, update the Eazybreak order number to your phone’s contacts.