teijar

Posts by teijar

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New in the Eazybreak brand and in the application

Lounas_new_iphone7jetblack_portraitWe are renewing our brand. You will see the changes in all our materials, in our website and in your Eazybreak account. The implementation will be done step by step. The changes can be seen already in the Eazybreak mobile voucher with our new logo. Otherwise the mobile voucher will remain the same.

The new logo is used in mobile devices (iOS/Android) using the latest Eazybreak application version 2.6. This version also includes a new feature, which enables the user to buy vouchers and pay the employee share, directly from the app, using web payment. This Eazyshare feature is used only, if the employee share is not deducted from the salary. Please see detailed information about this functionality from you private Eazybreak employee account.

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Eazybreak SMS order number changing on 19th February

Eazybreak text message order number will change on 19th february. Our old order number will be deactivated at the same time.

The new number for ordering Eazybreak mobile vouchers is 18171.

Order mobile vouchers from the number mentioned above in the future. The new order number works better for our customers whose mobile subscription has service numbers blocked. This way, we’re improving our service especially for those customers who don’t have a smartphone. Please, update the Eazybreak order number to your phone’s contacts.

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Eazybreak Customer Service opening hours during Christmas and January 2016

 

Eazybreak customer service is open weekdays from 8am to 5pm (info@eazybreak.com, tel. 020 740 2730).

We are closed during following holidays:

  • 24.12.2015 Thursday, Christmas Eve
  • 25.12.2015 Friday, Christmas day
  • 06.01.2016 Wednesday, Epiphany

 

The number of Eazybreak users will increase notably  in January 2016.  Due to this our customer service is open exceptionally during following weekends from 9am to 5pm.

 

  • 01.01.2016 Friday, New Years Day
  • 02.01.2016 Saturday
  • 03.01.2016 Sunday
  • 09.01.2016 Saturday
    10.01.2016 Sunday

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Server Maintenance on Saturday 1.8.2015 at 00:00 – 07:00

We’re improving the reliability of Eazybreak Service by doing some maintenance work on our servers on Saturday 01.08.2015 at 00:00-07:00.

  • Please avoid ordering Eazybreak vouchers during the maintenance. Eazybreak Service will have temporarily outages during this time and mobile vouchers cannot be delivered.
  • Voucher delivery for August will happen after the maintenance window.

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