Sodexo Benefits & Rewards Services has been a minority shareholder of our company since late 2017. In order to further develop our cooperation, Sodexo Benefits & Rewards Services has purchased the entire share capital of Eazybreak Oy on 30th June 2020.
The disturbance in Eazybreak SMS-payments has been fixed on 10.5.2019 after 10.00. Due to the issue being resolved, a few of our customers have today received mobile vouchers they ordered earlier this week. We kindly ask everyone experiencing issues in Eazybreak-payments to contact our customer service.
Eazybreak and world’s leading employee benefits provider Sodexo Benefits & Rewards have entered a global license agreement concerning deployment and development of Eazybreak’s digital platform of employee benefits services.
The digital solution developed by Eazybreak is globally unique, because it’s really user-friendly and creates savings for every party of the employee benefits chain. Together with Eazybreak, we are going to accelerate driving operational excellence in the payment and administration of employee benefits outside Finland as wellFredrik Öhrn, Nordic CEO of Sodexo Benefits & Rewards Services
The animation does not affect processing Eazybreak payment.
Older Android and iOS application versions or Windows application do not include the animated element.
A blue-and-white element moving back and forth is located under the payment code.
On the following Thursday, 5th of May 2016, Ascension Day is celebrated. Eazybreak customer service will be closed the whole day then.
From Friday 6th of May our customer service will be available normally, during weekdays between 8 am and 5 pm.
The opening hours of our customer service during Easter are the following:
- Mon 21.3. – thu 24.3. open normally 8.00-17.00
- Between Fri (Good Friday) 25.3. – Mon (2. Easter day) 28.3. closed
- Starting from Tue 29.3. we’ll be helping normally again during the hours 8.00-17.00
- A new layout and graphic design that is lighter and clearer.
- “Used” (Käytetty) button in the mobile voucher has been removed due to many misunderstandings.
- The order code tab has been removed.
- The new “Search” feature enables you to find locations with their name or order code. This is replacing the old order code tab.
Eazybreak text message order number will change on 19th february. Our old order number will be deactivated at the same time.
The new number for ordering Eazybreak mobile vouchers is 18171.
Order mobile vouchers from the number mentioned above in the future. The new order number works better for our customers whose mobile subscription has service numbers blocked. This way, we’re improving our service especially for those customers who don’t have a smartphone. Please, update the Eazybreak order number to your phone’s contacts.
We’re improving the reliability of Eazybreak Service by doing some maintenance work on our servers on Wednesday 22.7.2015 at 22:00-24:00. Our Service will be temporarily unavailable during this time and mobile vouchers cannot be delivered to mobile phones.
Our customer service is open normally this week until Thursday (18.06) after which they too leave for Midsummer holidays.
So, on Midsummer’s eve – which is Friday the 19th – our customer service will be closed.